Tag Archives: Anthony Smith
PASSENGERS ON HIGH SPEED RAIL PLANS
Passenger Focus has responded to the Government’s policy on high speed rail: Anthony Smith, Passenger Focus chief executive, said: “Passengers will welcome this bold plan. In the long term more and more people are going to want to use the … Continue reading
Posted in Rail News
Tagged Anthony Smith, Business, High-speed rail, Passenger Focus, Rail, Rail transport, Train, Transport
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Working with passengers towards a ‘right time’ railway
Passenger Focus is calling for the rail industry to tell passengers how many of its trains are actually arriving at the station on time. Currently, the industry measures trains as being punctual if they arrive at the final station within … Continue reading
Passenger Focus launches Anti-social behaviour research
The report outlines what worries and irritates rail passengers when it comes to anti-social behaviour at the station and on the train. The most annoying aspects of anti-social behaviour are passengers who play loud music, put their feet on the … Continue reading
Posted in Rail News
Tagged Anthony Smith, British Transport Police, London, Rail, Rail transport, Train, train ticket, Transport
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Rail staff needed to tackle worry of anti-social thugs
Passengers worried about their safety want abusive and rowdy passengers stopped from catching the train and more visible police and staff readily available for help. The majority of passengers are generally satisfied with their personal security at the station (64%) … Continue reading
Posted in Rail News
Tagged Anthony Smith, British Transport Police, Passenger Focus, Police, Rail, Rail transport, Train, Transport
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Passenger Focus on the Eurostar findings
Anthony Smith, Passenger Focus Chief Executive, said: “This report confirms just how badly passengers were let down by Eurostar. Physical discomfort, emergency evacuations and, above all, poor, if any, information – not the way any passenger should be treated. Staff … Continue reading
Posted in Rail News
Tagged Anthony Smith, Business, Channel Tunnel, Emergency evacuation, Eurostar, Rail transport, Train, Transport
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