Tag Archives: Anthony Smith
PASSENGER FOCUS EXPLORES EAST ANGLIA PASSENGERS’ PRIORITIES FOR THE RAILWAY
Anthony Smith, Passenger Focus chief executive, said: “We are currently talking to passengers on National Express East Anglia routes to determine their priorities for improvement and identify gaps in services. The results from the National Passenger Survey show that despite … Continue reading
Passengers urged to speak up on rail future
Image via Wikipedia Anthony Smith, Passenger Focus chief executive, said: “Longer franchises may well offer benefits to passengers assuming adequate incentives to boost passenger satisfaction and consumer protection are built in. Key to passengers will be punctual and reliable services, … Continue reading
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Tagged Anthony Smith, Business, Passenger Focus, Rail, Rail transport, Train, Transport, Value
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PASSENGER FOCUS WELCOMES £250M INVESTMENT
Anthony Smith, Passenger Focus chief executive, welcomed today’s news of investment to improve rail services to Oxford and the West Midlands. He said: “This is good news for passengers who use Chiltern services and the railway generally as it will … Continue reading
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Tagged Anthony Smith, Chiltern Railways, Oxford, Rail, Rail transport, Train, Transport, West Midlands
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PASSENGER FOCUS ON SEVERE WEATHER
Statement from Passenger Focus, the independent passenger watchdog, on the severe weather: Anthony Smith, Passenger Focus chief executive, said: “We’re disappointed to hear reports that National Rail Enquiries is crashing. With severe weather already hitting parts of Great Britain and … Continue reading
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Tagged Anthony Smith, Great Britain, National Rail, Network Rail, Passenger Focus, Rail, Rail transport, Train
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Passengers still waiting for the loo
Passengers want to see more station toilets, waiting rooms and better information on train arrival-times prioritised in works to improve small and medium-sized stations. The national passenger watchdog has asked passengers their views on what improvements should be made to … Continue reading
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Tagged Anthony Smith, Network Rail, Parking lot, Passenger Focus, Rail, Train, Transport, Waiting room
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