Tag Archives: Chief executive officer

Northern Rail Achieves Investors in Excellence Standard

Posted on March 4, 2010 by Aiza

Northern Rail has become the first train operator in the UK to achieve the prestigious Investors in Excellence Standard. The nationally recognised mark of quality acknowledges Northern’s dedication to continually improving the quality of its operations to benefit customers and … Continue reading →

Posted in Rail News | Tagged Business, Chief executive officer, Employment, Northern Rail, Rail, Rail transport, Train, Transport | Leave a comment

Train companies launch review of fares policy

Posted on February 22, 2010 by Aiza

A review of future rail fares policy has been launched by the Association of Train Operating Companies (ATOC) on behalf of train companies. The review will consider a range of issues to do with fares policy, such as the level … Continue reading →

Posted in Rail News | Tagged Association of Train Operating Companies, Chief executive officer, Government spending, Michael Roberts, Rail, Rail transport, Train operating company, Transport | Leave a comment

CUSTOMER SATISFACTION WITH RAIL TRAVEL REMAINS AT RECORD HIGH, NEW SURVEY SHOWS

Posted on February 10, 2010 by Aiza

Image via Wikipedia In response to the publication of the National Passenger Survey, showing record levels of overall customer satisfaction with train travel, Michael Roberts, Chief Executive of the Association of Train Operating Companies (ATOC), said: “Record levels of overall … Continue reading →

Posted in Rail News | Tagged Association of Train Operating Companies, ATOC, Chief executive officer, Michael Roberts, Rail, Train, Train operating company, Transport | Leave a comment

Students help boost rail travel in Devon and Cornwall

Posted on January 25, 2010 by Aiza

A team of students has been named Volunteer Group of the Year for their efforts to help improve the passenger experience at First Great Western stations in Devon and Cornwall. First Group’s Chief Executive, Sir Moir Lockhead and First Great … Continue reading →

Posted in Rail News | Tagged Branch line, Chief executive officer, Cornwall, England, First Great Western, FirstGroup, Managing director, Rail transport | Leave a comment

CHILTERN RAILWAYS’S NEW LINE IS GREAT NEWS FOR PASSENGERS – ASSOCIATION OF TRAIN OPERATING COMPANIES

Posted on January 16, 2010 by Aiza

News provides perfect example of what train companies can achieve with smarter franchising Responding to Chiltern Railways’s announcement of a £250m new line, Michael Roberts, Chief Executive of the Association of Train Operating Companies, said: “Chiltern Railways’s project to significantly … Continue reading →

Posted in Rail News | Tagged Business, Chief executive officer, Chiltern Railways, Franchising, London, Train, Train operating company, Transport | Leave a comment