Tag Archives: Chiltern Railways

First Great Western was named Train Operator of the Year at an awards ceremony last night.

The company, which has turned itself around in the last 18 months, beat off stiff competition from train operators, including Chiltern Railways, London Underground and National Express at the national Rail Business Awards ceremony in London. Over the last two … Continue reading

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83% of Great Britain’s passengers satisfied but train companies need to improve on delays

The majority of passengers (83%) across Great Britain are satisfied with the overall service they receive on the railway, the National Passenger Survey has revealed today. Commenting on the findings of Great Britain’s largest passenger survey, Passenger Focus welcomed improvements … Continue reading

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Chiltern Railways passenger satisfaction goes up

Chiltern Railways, already one of the country’s most popular train companies, has seen an increase in overall passenger satisfaction to 91%. This is one of the results of the independent National Passenger Survey (NPS), which is conducted by Passenger Focus … Continue reading

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PASSENGER FOCUS WELCOMES £250M INVESTMENT

Anthony Smith, Passenger Focus chief executive, welcomed today’s news of investment to improve rail services to Oxford and the West Midlands. He said: “This is good news for passengers who use Chiltern services and the railway generally as it will … Continue reading

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CHILTERN RAILWAYS’S NEW LINE IS GREAT NEWS FOR PASSENGERS – ASSOCIATION OF TRAIN OPERATING COMPANIES

News provides perfect example of what train companies can achieve with smarter franchising Responding to Chiltern Railways’s announcement of a £250m new line, Michael Roberts, Chief Executive of the Association of Train Operating Companies, said: “Chiltern Railways’s project to significantly … Continue reading

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