Tag Archives: Chiltern Railways
83% of Great Britain’s passengers satisfied but train companies need to improve on delays
The majority of passengers (83%) across Great Britain are satisfied with the overall service they receive on the railway, the National Passenger Survey has revealed today. Commenting on the findings of Great Britain’s largest passenger survey, Passenger Focus welcomed improvements … Continue reading
Chiltern Railways passenger satisfaction goes up
Chiltern Railways, already one of the country’s most popular train companies, has seen an increase in overall passenger satisfaction to 91%. This is one of the results of the independent National Passenger Survey (NPS), which is conducted by Passenger Focus … Continue reading
PASSENGER FOCUS WELCOMES £250M INVESTMENT
Anthony Smith, Passenger Focus chief executive, welcomed today’s news of investment to improve rail services to Oxford and the West Midlands. He said: “This is good news for passengers who use Chiltern services and the railway generally as it will … Continue reading
