Seven First Great Western routes have been named in a report of the top 10 branchlines to see the most significant passenger growth over the past year.
All six lines to seaside resorts in Devon and Cornwall as well as the Severn Beach Line featured, with the Atlantic Coast Line from Par [...]
A father of two has completed a record rail round trip of Great Britain raising cash for children with hearing difficulties. It’s thought that Peter Mugridge, whose hearing began to deteriorate at the age of five, is the first person to travel from Land’s End to John o’ Groats and back [...]
Passengers travelling in the South West have rated the region’s services as part of the independent watchdog’s National Passenger Survey (NPS).
Passenger Focus’s NPS, in which over 56,000 passengers participate each year, gives a clear indication of how satisfied passengers are with First Great Western (83%), South West Trains (85%), Arriva [...]
The largest survey of Britain’s rail passengers has revealed value for money satisfaction scores have increased a record eight points to 48% following the freeze and fall of season tickets and many other fares last January. Low inflation in mid-2009 meant that many fares fell in January and passengers are now [...]
Customers can now enjoy top quality snacks and fair-trade drinks on board all long distance journeys with First Great Western.
The train company has swapped trolleys for Express Cafés on all its High Speed Trains, favouring panini grills, combi-ovens and coffee machines over microwaves and instant drinks.
The company, which now offers [...]
A new train service proposed by First Great Western to strengthen business links between the Westcountry and London has been approved by the Department for Transport.
From December, the new early morning train will leave Paddington at 0706 and arrive in Paignton at 1017, allowing people travelling from London to do a [...]
Thousands of tourists travelling to Bristol by train this spring will be able to enjoy free onward travel to anywhere in Bristol, as part of a trial scheme designed to show that customers value integrated transport solutions.
During the three-month trial, the First SuperBus ticket will give First Great Western customers travelling [...]
Passengers travelling to the Wales Six Nations Rugby test match at Millennium Stadium on Friday may struggle to catch the train home.
The rail industry has warned passengers that services to and from the Welsh capital are going to be very busy and passengers should even consider accommodation or an alternative journey home.
Passenger Focus has subsequently [...]
The company, which has turned itself around in the last 18 months, beat off stiff competition from train operators, including Chiltern Railways, London Underground and National Express at the national Rail Business Awards ceremony in London.
Over the last two years, First Great Western’s performance has risen by more than 10 per cent, with over 92 [...]
The company, which has turned itself around in the last 18 months, beat off stiff competition from train operators, including Chiltern Railways, London Underground and National Express at the national Rail Business Awards ceremony in London.
Over the last two years, First Great Western’s performance has risen by more than 10 per cent, with over 92 [...]
