Tag Archives: First ScotRail

Nine out of 10 ScotRail customers are satisfied with their train services

The overall rating of 90% in the National Passenger Survey is up one percentage point year-on-year – and seven points higher than the national average among UK train operators. Satisfaction with punctuality and reliability is at 88% – up two … Continue reading

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2010 FARE FREEZE AND PUNCTUAL TRAINS BOOSTS POPULARITY OF SCOTLAND’S RAIL

The January 2010 fare freeze and punctual trains have led to an improved report card for Scotland’s railway. The largest survey of Britain’s rail passengers has revealed three out of five (61%) ScotRail passengers are satisfied with value for money, … Continue reading

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New public address systems at stations

Work to install new public address systems at 39 stations across Strathclyde begins this week. The updated systems will include automated announcements, including train arrivals, station calling points, and information relating to forthcoming engineering works. Anne Gray, ScotRail’s communications and … Continue reading

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Day trip to Oban – direct from Edinburgh

ScotRail is to launch a Sunday train service for day trippers to Oban from Edinburgh, Linlithgow and Polmont over six weeks this summer. The service has been welcomed by VisitScotland. It will start on Sunday 25 July and run each … Continue reading

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North of Scotland station investment plans

ScotRail is to improve interchange facilities at Oban and Stonehaven stations this year. These new facilities complement the £1.85M of station investments made by ScotRail across Scotland during 2009/10. At Oban a clearly-marked walking route will be provided from the … Continue reading

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