Tag Archives: National Express East Anglia
PASSENGERS WANT OVERHAUL OF EAST ANGLIA RAILWAY
Punctuality and improved trains must be core to plans for the East Anglia franchise if passenger satisfaction is to improve, says watchdog Passenger Focus. Passengers using current East Anglia services are among the least satisfied in Great Britain, according to … Continue reading
Posted in Miscellaneous, Rail News
Tagged East Anglia, London, National Express East Anglia, Rail transport, Train
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Progress Continues at Great Yarmouth Station
National Express East Anglia (NXEA) is continuing to champion improvements at Great Yarmouth station to enhance the station environment and customer facilities at the station. Most recently, new station signage which has been fitted throughout the station, helping to make … Continue reading
Posted in Train Stations
Tagged England, Great Yarmouth, National Express East Anglia
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Working with passengers towards a ‘right time’ railway
Passenger Focus is calling for the rail industry to tell passengers how many of its trains are actually arriving at the station on time. Currently, the industry measures trains as being punctual if they arrive at the final station within … Continue reading
PASSENGER FOCUS EXPLORES EAST ANGLIA PASSENGERS’ PRIORITIES FOR THE RAILWAY
Anthony Smith, Passenger Focus chief executive, said: “We are currently talking to passengers on National Express East Anglia routes to determine their priorities for improvement and identify gaps in services. The results from the National Passenger Survey show that despite … Continue reading
