Tag Archives: Passenger Focus
PASSENGER FOCUS RESPONDS TO GOVERNMENT’S GREEN LIGHT FOR NEW TRAINS AND RAIL ELECTRIFICATION
Passenger Focus has welcomed today’s announcement of investment in new trains, electrification of the railway line to Cardiff and plans to study electrification of the railway in the Valleys. Ashwin Kumar, Passenger Focus rail director, said: “Many of the inter-city … Continue reading
Posted in Miscellaneous
Tagged Department for Transport, First Great Western, Passenger Focus
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COMMUTERS SPEAK OUT ABOUT OVERCROWDING IN THE NORTH OF ENGLAND
Passengers commuting to cities in the north of England have spoken out about their overcrowded peak-hour trains in the National Passenger Survey (NPS) published today. The independent passenger watchdog’s latest research has revealed only two out of five passengers travelling … Continue reading
PASSENGERS GIVEN OPPORTUNITY TO COMMENT ON FUTURE RAIL PLANS
Passenger Focus is encouraging passengers and rail users to have their say on future long-term plans for the rail network. The independent passenger watchdog is hosting meetings across Great Britain to ensure that passengers have an early opportunity to hear … Continue reading
LUTON STATION – WHAT PASSENGERS WANT
Working in partnership, Passenger Focus and London TravelWatch have been liaising closely with passengers in order to understand how Luton station might better serve the needs of those using and passing through the facility. Working in partnership, Passenger Focus and … Continue reading
WATCHDOG CALLS FOR TICKET SELLING OVERHAUL AT LUTON STATION
Passenger Focus’s latest research shows passengers familiar with ticket machines are not always confident when making complex or less-familiar journeys and need help from staff. Often this is because ticket restrictions are not displayed clearly on ticket machines. Passengers may … Continue reading
Posted in Miscellaneous
Tagged Passenger Focus, Rail, Ticket machine, Train, Transport
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