Tag Archives: ScotRail

NORTH BERWICK IN BLOOM IS FINALIST IN PRESTIGIOUS AWARDS

North Berwick in Bloom has been shortlisted for two prestigious national awards. The group – which plants and maintains floral displays at North Berwick Station – has been named as a finalist in the Community Rail Awards’ categories, Best Station … Continue reading

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SCOTRAIL NAMED UK RAIL OPERATOR OF THE YEAR

ScotRail was named Rail Operator of the Year at the prestigious National Transport Awards last night – for the second year in a row. The UK accolade follows ScotRail achieving record highs in punctuality and reliability – and customer satisfaction … Continue reading

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Extension of ScotRail SmartCard trial to monthly season ticket holders

Plans to roll out SmartCard rail tickets across Scotland have taken another step forward. ScotRail is extending its current customer trial to include monthly season ticket holders who travel between Glasgow Queen Street, Croy, Falkirk High, Polmont, Linlithgow, Haymarket and … Continue reading

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Nine out of 10 ScotRail customers are satisfied with their train services

The overall rating of 90% in the National Passenger Survey is up one percentage point year-on-year – and seven points higher than the national average among UK train operators. Satisfaction with punctuality and reliability is at 88% – up two … Continue reading

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2010 FARE FREEZE AND PUNCTUAL TRAINS BOOSTS POPULARITY OF SCOTLAND’S RAIL

The January 2010 fare freeze and punctual trains have led to an improved report card for Scotland’s railway. The largest survey of Britain’s rail passengers has revealed three out of five (61%) ScotRail passengers are satisfied with value for money, … Continue reading

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