Tag Archives: Thames Valley

Improved services bring record customer satisfaction for First Great Western

Continuing efforts by First Great Western to improve its services have been recognised by customers, with more than 82 per cent saying they are happy with the company’s service. Results of the National Passenger Survey (NPS), carried out by independent … Continue reading

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Rail users urged to check their journeys ahead of new timetable

First Great Western is asking customers to pick up a pocket timetable as their annual December changes come into force next Sunday (December 13). Over the past year, First Great Western customers have seen the best performance ever on the … Continue reading

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Delivery of new trains to be speeded up by new company

Image via Wikipedia Passengers on some of the country’s busiest rail lines could see improvements arrive more quickly after Transport Minister Andrew Adonis announced that his Department had set up a new company to oversee the procurement of 202 new … Continue reading

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