Tag Archives: Virgin Trains

PASSENGERS IN THE WEST MIDLANDS RANK REGION’S TRAIN COMPANIES

Passengers travelling on trains in the West Midlands have rated the region’s railways as part of the independent watchdog’s National Passenger Survey (NPS). Passenger Focus’s NPS, in which over 56,000 passengers participate each year gives a clear picture on how … Continue reading

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MORE OF BRITAIN’S RAIL PASSENGERS ARE SATISFIED THANKS TO NEW YEAR FARE FREEZE AND MORE ON-TIME TRAINS

The largest survey of Britain’s rail passengers has revealed value for money satisfaction scores have increased a record eight points to 48% following the freeze and fall of season tickets and many other fares last January. Low inflation in mid-2009 … Continue reading

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83% of Great Britain’s passengers satisfied but train companies need to improve on delays

The majority of passengers (83%) across Great Britain are satisfied with the overall service they receive on the railway, the National Passenger Survey has revealed today. Commenting on the findings of Great Britain’s largest passenger survey, Passenger Focus welcomed improvements … Continue reading

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SEASON TICKET FREEZE BUT TRAIN COMPANIES TURN UP HEAT ON OFF-PEAK TICKETS

Passengers this New Year will welcome a slight fall in the cost of their season ticket. But some train companies are effectively forcing passengers to pay more for their travel by again fiddling with ticket restrictions. Some unregulated fares will … Continue reading

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Standing Out

Two ScotRail stations in Inverclyde stand out as beacons of light in a damning Government report which named and shamed Britain’s 10 worst train stations. Wemyss Bay was highlighted as a glowing example of “a station deeply entwined with its … Continue reading

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